Shipping & Return Policies

Method	Shipping & Handling Time	Cost
Standard (Continental U.S. Only)	Arrives in 3-5 Business Days	$7.99 for all orders up to $74.99. All orders $75 and over ship FREE.
Rush	Case-by-Case	Please email us at shopsierralily@optimum.net for assistance.
International	Case-by-Case	Please email us at shopsierralily@optimum.net for assistance.

Please note: Some oversize items may require an additional shipping charge. Free Shipping applies only to merchandise. Taxes and Gift Cards do not count toward the Free Shipping total.   Returns and exchanges are only available for orders shipped within the US. Made to order items cannot be canceled, exchanged or returned.

Returns & Exchanges

IN-STORE POLICY: For items purchased in our Poughkeepsie store, exchange or merchandise credit only for returns within 14 days of original purchase date. Merchandise must be returned unused & undamaged in original condition with all tags.

  

WEBSITE POLICY: If the item was purchased online, customer will be given a refund to the original form of purchase immediately upon receipt of the returned merchandise. Customer is responsible for return shipping expense. Merchandise must be returned unused & undamaged in original condition with all tags. For all returns & exchanges, please email shopsierralily@optimum.net for assistance.